CONTACT
US
Mailing Address
(for payments & correspondence)
P.O. Box 1052
Northridge, CA 91328
For your security, please do not include sensitive information such as passwords, account numbers and social security numbers. info@matadors.org
Phone Numbers
Branch Offices
818-993-6328
818-993-0324 - Fax
Loan Department
818-341-5626 - Fax
Bill Pay Assistance
Monday - Friday 4:30 AM to 11 PM PST
888-788-6687
Credit Cards
To report a lost or stolen credit card:
-
For Consumer Cards, please call 800-558-3424
-
For Business Cards please call 866-552-8855
MasterMoney Debit Cards & ATM Cards
To report a MasterMoney or ATM card lost or stolen (during business hours)
818-993-6328
To report a MasterMoney or ATM card lost or stolen (after business hours)
888-241-2510
For calls outside the U.S. 909-941-1398
To speak to a credit union authorized representative if suspicious activity on your MasterMoney or ATM Card has caused either of the following:
-
You received a call questioning activity on your card, or
-
You suspect your card has been temporarily blocked due to recent activity.
Call 888-241-2440 or 651-361-2021 (if outside the U.S., collect calls are accepted)
